Additional Super Bowl Super Service Training Sessions Being Offered

Go Wayne County Press Release

The Center City Development Corporation and the Wayne County Tourism Bureau are offering two additional FREE Super Service Training programs which are designed to prepare Richmond’s hospitality/frontline community with valuable information, tools and resources needed to meet our NFL visitors’ needs and questions.

Because Richmond restaurants and pubs will be natural gathering places for Super Bowl visitors and travelers, and our lodging facilities will be at full capacity, all area staff who will be interacting with Super Bowl Visitors are encouraged to attend a Super Service Training session.

Both Super Service Training programs will be held on Thursday, January 26, 2012 at 8:00-10:00 a.m. OR 2:00-4:00 p.m. at the Uptown Innovation Center, 814 E. Main St., Richmond (downtown). There is FREE 3-hour parking available at the City Parking Garage between S. 7 and 8 Streets. The presentations will cover:

  •  Super Service – exceeding guests’ expectations
  • NFL Super Bowl Impact on the area and Indy
  • Transportation/parking in Indy
  • Lucas Oil Stadium/Game Information
  • Where to obtain event updates and resource information
  • Fan Events in Indy and the area
  • Around Indiana (attractions, restaurants, culture, etc.)
  • Telling our Story – key story lines to share with visitors, and give some important  fun facts about Indiana 

Richmond has been designated as a Celebration Site by the Indianapolis Super Bowl Host Committee because of its location on I-70 and US-40 and its close proximity toIndianapolis.  Two Eastern teams will be competing in the Super Bowl – New York Giants and New England Patriots – so Richmond will have an influx of football fans heading to the big game who will need lodging, food, fuel, etc. The Super Service Training will help frontline/hospitality staff exceed visitors’ service expectations.  A Super Service Training was previously held on January 6th with 50 participants.

If you or your staff would like to attend the Super Service program and become “Super Service” certified,  call the Wayne County Convention & Tourism Bureau at 765-935-8687.  Or, email: askus@visitrichmond.org to register for the Super Service training session.

Those who attended the January 6th training are encouraged to forward this information on to other businesses and attractions or to their staff members who weren’t able to attend previously.

A Season Of Savings Encourages Buying Locally In Wayne County

Old Fashioned Christmas Depot District

Read below for another way to support local businesses in Wayne County and save during the holiday season:

Wayne County Tourism Promotes Buying Local With A

“Season Of Savings”

Old Fashioned Christmas Depot District

Richmond, Indiana – The Wayne County Tourism Bureau’s Gift Shop, located in the Old National Road Welcome Center, is collaborating with six Wayne County businesses to encourage local shopping during the gift-giving season.  The annual two-day Open House has been replaced with a month-long “Season of Savings in Wayne County” promotion that will offer a discount at the Welcome Center Gift Shop, followed by savings at the six partner businesses throughout December.

Coupons worth 25% off one item at our Gift Shop will be available at the six participating businesses — Veach’s Toy Station, Warm Glow Candle Outlet, The Secret Ingredient, Good Life Emporium, The Corner Oak, and J&J Winery – as well as during the Downtown Richmond Christmas Parade on December 2 and the Old Fashioned Christmas Festivals in the Historic Depot District on November 29 and December 16, 13 and 20.  The coupons will also be available on the WCCTB website and Facebook page as well (www.visitrichmond.org and http://www.facebook.com/#!/visitrichmondin.

When visitors use their Gift Shop coupon and purchase at least $10 worth of items here, they will receive a multi-business coupon, with discounts of 15-25%, to use at the six partner businesses listed above.  Both the Gift Shop coupon and the multi-business coupon must be used by December 31, 2011.

The Old National Road Welcome Center Gift Shop features many Richmond, Wayne County and Indiana-related items, as well as products made by local organizations and individuals, such as Potter’s Soaps & Lotions, Warm Glow Candles, locally-produced honey & syrup, hand-blown glass, jewelry, books and more. Several of the artists will visit the Gift Shop during December to demonstrate their craft and sell personalized items. The Gift Shop is located at 5701 National Road East in Richmond.

Dancing The Night Away At The Dream Keepers Dance

Jennie, in Pink, Winner of the GoWayneCounty.com Gift Bag & Mary Grace

By Karole Passmore

Jennie, in Pink, Winner of the GoWayneCounty.com Gift Bag & Mary Grace

As soon as the DJ started the music, people of all ages were up and dancing with bright smiles.  It was the beginning of a great night for everyone.

Michelle Satterfield of the Independent Living Center shared, “We really had a very good time. Thank you so much to everyone that attended.” The dance was a major culminating event to celebrate Disability Awareness Month.

Later in the evening many people joined in enthusiastically with Karaoke, belting out songs that meant a lot to them.  Some in groups and others singing solo–all were excited to participate even if it was their first time.

Lucia Stewart, on right, from Earlham College, Dancing With Jennie & Other Guests

Earlham Student volunteers helped with serving food, entertaining guests, checking coats and all sorts of other things to make the evening go smoothly.  Many thanks must be given to them for all their hard work and enthusiasm.

Jennie, who was the winner of the GoWayneCounty.com gift bag which included a bear from the Wayne County Tourism Bureau, had a wonderful time dancing in her new dress.  Her mother, Susan Kuhens, wrote later that “It was an absolutely awesome night for everyone.”

Missy Watts, Behind Local Businesses Door Prize Table, From The Independent Living Center

Many other wonderful businesses donated door prizes including: Reid Hospital, Readmore etc., Starbucks, RiverRats, Cosmotique, Warm Glow Candles, Medfit, Fecher’s Panache, Showroom Details, and the Independent Living Center of Eastern Indiana.  Financial contributions were made as well and the list of the generous businesses can be seen at the ILC Facebook site, along with pictures from the dance.

Joe’s Pizza, Mercurios, and Chipotle

Some of the food was donated by Joe’s Pizza, Mercurios, and Chipotle, while the rest was prepared by the RHS cafeteria. (thanks to Maggie for help with coordinating food and Andy with set up and tear down and everything in between-and RHS for donating the Space).

Three beautiful cakes were made and donated by Beth Makovic from “Carpe Diem Cakes,” including one with a rainbow and children, another with flowers and one filled in the center with fresh strawberries.  Of course, they were a big hit.

Having Fun With Karaoke

There were also high school volunteers from RHS, under the direction of Chris Lopresti,  who came in the night before and transformed the cafeteria into a “dreamy” venue.  The room was decorated with stars, trees lit with tiny white lights and a beautiful sign at the entry welcoming all to the dance.

Mayor Sally Hutton and Christi Gigliotti, Director of IL Services at Independent Living Center

Mayor Sally Hutton arrived a bit later, after attending two other community engagements, to thank everyone who organized the Dream Keepers Dance.  This first annual dance was brought to the community by the partnership of the Independent Living Center, Wayne County Minority Health Coalition, Richmond High School, and the Human Rights Commission of Richmond.

"YMCA" A Favorite of the Night

To see more pictures you can go to GoWayneCounty.com Facebook site where pictures will continue to be uploaded.  If you have a great picture to submit please let us know by sending us a message: Karole@GoWayneCounty.com.

Wayne County Hosts The 101st Indiana State USBC BA Open Bowling Tournament!

USBC

Information submitted by Stacey Whichard, Wayne County Tourism

Starting This Weekend!!

The 101st Annual Indiana Open Championship Bowling Tournament will be hosted in Richmond at both Richmond 40 Bowl & DO RI ME Lanes, with a Saturday and Sunday schedule.  The bowlers/teams and their families will travel to Richmond each weekend, Feb 19th – May 22nd, 2011 (13 consecutive weekends/excluding Easter weekend).

Tourism’s ‘Event Housing Hotline” is ringing as the lodging reservations are pouring in, a couple of the host hotels are already sold out for some weekends. This tournament not only brings in lodging dollars, but with shopping, fuel, entertainment and dining expenditures, it will provide a significant direct economic impact for Wayne County while they are visiting.

To date the Tournament has registered, 700, 5 person teams equaling 3,500 bowlers.  A now estimated 4,000+ total participants and their families will come to Wayne County, with an estimated DEI of $700,000.

Tournament Opening Ceremonies:

The official opening ceremony is to be held February 26th, 9:00 a.m. at DO RI ME Lanes. The USBC will be welcomed by, Tourism Event Volunteers, a live singing of the National Anthem, a “posting of colors” by the Wayne County Honor Guard, Mayor Hutton/Mayors office, Doug Williamson/ Co Commissioners, Stacey Whichard/Tourism, Dan Cappa /ISUSBC and Tony Peterson ISUSBC president, who will all deliver welcoming speeches, and toss the 1st “ceremonial balls”, to kick off the 2011 State Tournament!

The participants will also be welcomed both opening weekends on arrival at Tourism’s Area Information themed Booths:  “A Kiss from Wayne Co” and “Win in Wayne Co.”  Each participant may receive: Area information, Maps, Chocolate Kiss, Wayne County Discount Card, Warm Glow Freshener and FREE Tickets for a chance to win (two) Gift baskets provided by Wayne Co Tourism Bureau & Warm Glow Candles.

Stacey Whichard With Uncle Sam

A group including the Wayne Co USBC, Wayne Co Tourism, Richmond 40 Bowl, Do Ri Me Lanes and the ISUSBC selected lodging facilities, worked together in 2008 to present a bid to host this event.

Thanks to all who worked so hard to bring this event to our community.  And welcome bowlers to our hometown hospitality in Wayne County.